Privacy Policy

What this policy covers

This policy explains what happens to the information you share with Alyssa Nguyen, Realtor® with Twelve Rivers Realty, through this website. It applies to every form, phone call, and message that starts here.

Information collected

When you submit a form, you choose what to share. That usually includes your name, email address, phone number, and details about what you are looking for, such as a price range, preferred areas, or a property address.

The site also records which page a form was submitted from, the type of form, and the date and time. That context helps make the follow-up useful rather than generic.

Basic technical information, such as browser type and general location, may be collected by analytics tools to understand how the site is used.

How the information is used

Your information is used to answer your question, send the resource you asked for, prepare a home search or home value review, and follow up about your move. That is the whole purpose.

Information is stored in a customer relationship management system used to keep track of conversations. It is never sold, rented, or traded.

Email and text messages

By submitting a form you agree to be contacted by phone, email, or text about your inquiry. Message and data rates may apply. You can stop email at any time using the unsubscribe link, and stop text messages by replying STOP. Consent to receive messages is never a condition of buying or selling a home.

Sharing with others

Information may be shared with service providers who make this site and the follow-up work: website hosting, email delivery, and the customer relationship management system. It may also be shared with the brokerage, or with a lender, title company, or inspector when you ask for an introduction.

Information may be disclosed when required by law or by real estate regulations.

Your choices

You can ask what information is on file, ask for corrections, or ask that it be deleted. Call or send a message through the contact page and it will be handled promptly.

Cookies and analytics

This site may use cookies and analytics to measure traffic and understand which pages are useful. You can block cookies in your browser settings. The site still works.

Children

This site is not directed to children under 13, and information is not knowingly collected from them.

Changes and questions

This policy may be updated as the site changes. The current version always lives on this page. Questions are welcome by phone or through the contact page.